Workstations & Devices
Windows and macOS setup, troubleshooting, configuration, upgrades, peripherals and user support.
- PC & Mac
- Printers & peripherals
- Performance & troubleshooting
IT SUPPORT · ZÜRICH & REMOTE
IT that simply
works.
Practical, personal IT support for people and businesses — from first installation to ongoing maintenance and change.
IMACDFull lifecycle support
ON-SITEZürich & surroundings
REMOTEWherever you are
CURRENT STATUS
Ready to help.
Whether it is a stubborn workstation, a new office setup or a complete device lifecycle, let's get it sorted.
Start a conversation →47°22′NZÜRICH—33°55′SCAPE TOWN
THE TAFELBERG APPROACH
Good IT support is
quietly dependable.
I provide straightforward IT support without unnecessary complexity. The goal is simple: keep your technology secure, productive and dependable, while giving you a real person to call when something goes wrong.
From an individual workstation to a small business environment, I can support the full lifecycle of your IT equipment and users.
WHAT I CAN HELP WITH
IT support without
the jargon.
Hands-on technical support for the everyday technology that keeps you working.
Microsoft 365
Practical support for Microsoft 365, user setup, email, Office applications and everyday productivity.
- Microsoft 365
- Outlook & Office
- User onboarding
Networks & Connectivity
Keep users connected with reliable Wi-Fi, network equipment, printers and basic infrastructure support.
- Wi-Fi & LAN
- Routers & switches
- Connectivity diagnostics
Backup & Security
Help with sensible backup routines, device security, updates and the fundamentals of protecting your data.
- Backup planning
- Updates & patching
- Security hygiene
New Office & Moves
Planning and hands-on support when equipment, users or entire workspaces need to move.
- Office moves
- New equipment
- Deployment & setup
Ad-hoc IT Support
Something is broken, confusing or slowing you down? Get a practical assessment and a clear route forward.
- On-site support
- Remote assistance
- Problem solving
FULL LIFECYCLE IT
IMACD, from
start to finish.
A complete framework for managing the lifecycle of IT devices and workplace technology — not just fixing things when they fail.
Install
New devices, software, users and workplace technology configured correctly from day one.
Move
Move equipment and users between locations while keeping disruption to a minimum.
Add
Add devices, users, applications and peripherals as your requirements grow.
Change
Upgrade, reconfigure and adapt existing technology as your business changes.
Dispose
Retire equipment responsibly, with attention to data, access, security and reuse.
IMACD
One framework. One point of contact. A clearer way to manage your IT lifecycle.
TAFELBERG
From Cape Town
to Zürich.
to Zürich.
THE DIFFERENCE
Personal support.
Professional standards.
Technology should make work easier, not become another problem to manage. I focus on clear communication, practical solutions and getting things working properly.
01
Listen first
Understand the real problem before recommending a solution.
02
Keep it practical
Use the right level of technology — not technology for its own sake.
03
Leave it better
Document, tidy up and reduce the chance of the same issue returning.
ABOUT TAFELBERG
A Swiss base.
A Cape Town soul.
Based in Zürich, Tafelberg brings a personal approach to IT support — combining local, hands-on assistance with the flexibility of remote support.
The name is inspired by Table Mountain, a landmark that represents perspective, reliability and a sense of place. Those are good principles for IT too: step back, understand the whole picture and build something dependable.
⌖
Zürich, SwitzerlandOn-site support in the Zürich area · Remote support available
LET'S GET YOUR IT WORKING
Have an IT problem?
Let's talk.
Tell us what is happening, what you need, or what you are planning. We'll help you work out the next step.